How It Works

More than a message. A moment that matters.

Choose someone they’d love to hear from. Whether it’s a personalised message recorded just for them or an instant video greeting with their name on screen, we’ll help you create a moment they’ll remember.

Choose Your Message
Instant Video Greeting
£0

A greetings card, with a little star power.

A birthday wish, good luck message or congratulations from a rider they love. Choose their name, and it appears on screen in a ready-to-send video greeting.

  • Pre-recorded by the rider
  • Recipient’s name appears on screen
  • Downloadable video
  • Ready instantly

More instant greetings coming soon.

Personalised Voice Note
From £75

A personal message, in their own words.

A voice note recorded especially for them by their chosen voice. Perfect for encouragement, celebrations or a thoughtful surprise.

  • Individually recorded
  • Delivered within 7 days
  • Priority delivery available on selected voices
Browse Voice Notes
Personalised Video
From £100

A message they’ll never forget.

A one-of-a-kind video recorded just for them by an equestrian hero. Their name, their occasion, their story.

  • Individually recorded
  • Delivered within 7 days
  • Priority delivery available on selected voices
Personalised Messages

How personalised messages work

01

Choose your Voice and message type

Browse our Voices and choose a personalised video or voice note.

02

Tell us who it’s for

Share their name, the occasion and anything you’d love mentioned.

03

Complete your booking

Book securely online. Your chosen Voice records the message personally.

04

Receive and share

Your finished recording is usually delivered within seven days, ready to download, keep and share.

The moment they realise who it’s from.

The best part isn’t just the message. It’s seeing their reaction.

Swipe to see more →

Why The Start Box?

Because some moments stay with people forever.

The milestone birthday.

The big result.

The moment they simply needed a lift.

Sometimes a few words from the right voice are the ones remembered for a lifetime.

Good to Know
  • Personalised messages are usually delivered within seven days. Turnaround times are a guide and can vary slightly during busy competition weeks.
  • 48-hour Priority Delivery is available on selected Voices.
  • Each personality brings their own natural style — the delivery and wording is always theirs.
  • We’ll keep you updated by email from booking to delivery.
Frequently Asked

Everything else you might wonder.

How is the message delivered to me?+

When your message is ready, a private link arrives by email. From there you can watch it, download it, save it and share it with the people who matter.

Can I keep the message forever?+

Yes. Once delivered, the message is yours to keep — no expiry, no time limit. Save it, revisit it and treasure it for as long as you like.

Can I ask for specific things to be mentioned?+

Absolutely. The booking form invites you to share names, the occasion, the horse and anything you'd love woven in. The more personal the details, the more meaningful the message.

What happens if the person I've chosen can't fulfil my booking?+

We'll be in touch straight away and arrange either a full refund or, if you'd prefer, a booking with another voice you choose.

Are messages refundable?+

Because personalised messages are recorded individually for one recipient, they can't be refunded once produced. Before anything is recorded, we'll always work with you to make sure it's right.